Terms of Service

GiGi's Sweet Magnolia

Effective October 22, 2026

Welcome to GiGi's Sweet Magnolia! We're a small, family-inspired business offering handmade soaps, bath and body products, jewelry, gifts, children's creative activities, and Petals & Parties experiences.

By shopping on our website or using our services, you agree to the following terms, subject to applicable law.

1. Handmade Products

Our products are handmade in small batches with care and attention to detail.

Because of their handmade nature, colors, patterns, shapes, textures, scents, and packaging may vary slightly from photographs.

Product availability is limited and may change between online sales, markets, and special events.

We work to keep product descriptions and information accurate, but occasionally errors may occur.

2. Pricing and Orders

All prices are listed in U.S. dollars unless otherwise stated.

Applicable taxes and shipping charges are calculated or displayed during checkout.

Orders are subject to product availability and acceptance. If an item becomes unavailable or an order contains a significant error, we may contact you to offer an alternative or cancel the affected item and refund any payment collected for it.

3. Custom Orders and Personalized Products

Custom jewelry, personalized gifts, party favors, and special requests are subject to material availability and confirmation by GiGi's Sweet Magnolia.

Submitting a custom-order inquiry does not guarantee availability or create a confirmed order.

Designs, pricing, timelines, and any applicable deposit or cancellation terms will be communicated before a custom order is confirmed.

Custom-made and personalized items are generally not eligible for change-of-mind returns, as explained in our Refund Policy. This does not affect rights relating to defective, damaged, or incorrect products.

4. Petals & Parties

Petals & Parties offers creative activities and celebration experiences.

Party inquiries, requested dates, and preliminary quotes do not constitute a confirmed booking.

Party details, pricing, travel arrangements, deposits, and any cancellation or rescheduling terms will be agreed upon before a booking is confirmed.

Appropriate adult supervision is required for children's activities. Parents, guardians, or event organizers should communicate known allergies, sensitivities, or other relevant participation considerations before the event.

5. Shipping and Local Pickup

Shipping options and applicable rates are displayed at checkout.

As our products are made in small batches, processing times may vary. Delivery estimates are not guaranteed arrival dates.

We also offer private, appointment-only local pickup in North Georgia for eligible orders.

Pickup instructions and the location are provided privately once arrangements have been confirmed.

Please review our Shipping & Local Pickup Information for additional details.

6. Returns and Refunds

We accept eligible returns requested within 14 calendar days of delivery or local pickup, provided the products are unopened, unused, and in their original packaging.

Certain items, including opened personal-care products and custom-made goods, are excluded from change-of-mind returns.

Damaged, defective, or incorrect orders will be handled in accordance with our Refund Policy and applicable law.

Please review our Return & Refund Policy for complete information.

7. Product Use and Safety

Customers should review product descriptions, ingredients, warnings, and directions before use.

Bath and body products are intended for their labeled uses. They are not intended to diagnose, treat, cure, or prevent medical conditions.

Discontinue use if irritation occurs. Keep products out of reach of children when appropriate and supervise children's bath activities.

Contact us before purchasing if you need clarification about ingredients or potential sensitivities.

8. Website Content

Photographs, descriptions, branding, designs, and other original content belonging to GiGi's Sweet Magnolia may not be reproduced or used commercially without permission.

You agree not to misuse the website, interfere with its operation, or use it for unlawful activity.

9. Third-Party Services and Privacy

Our online store is powered by Shopify and may use third-party services for payments, shipping, or other store functions.

Third-party services may have their own applicable terms.

Please review our Privacy Policy to learn more about how personal information is handled.

10. Legal Rights and Limitations

We strive to provide accurate information, quality handmade products, and responsive customer service.

To the extent permitted by applicable law, GiGi's Sweet Magnolia is not responsible for indirect or consequential losses arising from use of the website or products.

Nothing in these terms limits consumer rights, legal remedies, or protections that cannot lawfully be excluded.

These terms are governed by applicable laws of Georgia, United States, without limiting mandatory consumer protections that may apply in another jurisdiction.

11. Changes to These Terms

We may update these Terms of Service as our business, products, or services evolve.

The current version will be available on our website with its effective date. Changes will apply as permitted by law.

12. Contact Information

For questions about these terms, orders, custom creations, or services, contact:

GiGi's Sweet Magnolia

Email: gigissweetmagnolia@gmail.com

Website: https://gigissweetmagnolia.com

Handmade with Heart & Southern Soul. 💕